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Price & Delivery Lead-Time:

Shipping Costs and Total Price: Shipping costs are included in the total price you see at checkout. While the product price and shipping are combined for your convenience, please note that the product price does not include customs duties, which may be assessed separately by customs authorities upon arrival.

Shipping & Delivery: We offer worldwide shipping to virtually any address, but some products may have shipping restrictions to certain destinations. When you place your order, we will provide an estimated shipping cost and delivery date based on the availability of your items and the shipping options you choose.

Weight-Based Shipping: Shipping rates for many items are weight-based. The weight of any item can be found on its detail page. Please note that all weights will be rounded up to the next full pound according to the policies of the shipping companies we use.

After-Sales & Costs Handling: Please be aware that while shipping costs are included in the total price at checkout, any after-sales costs, including customs duties and return shipping, will be processed separately based on the product price and shipping. We will assist with any questions related to customs and shipping issues, but customs duties are charged based on the actual product price, not the total price, which includes both the product and shipping costs.

VIVIDSTORM accepts the following secure payment methods:

All transactions are processed through Shopify's PCI-DSS compliant checkout. VIVIDSTORM does not store or have access to your credit or debit card information. If you have any questions about a transaction, please contact your card-issuing bank, or reach out to us at support@vividstormscreen.com.